FAQ
Everything you might want to know before starting your journey with Nafsia Clinic
I'm scared to take the first step... is this normal?+
Completely normal! All our clients felt the same way. The specialist is there to listen without judgment. The first step is the hardest - after that, everything gets better.
How do I book a session?+
1️⃣ Go to nafsiaclinic.com or download the app from Google Play
2️⃣ Browse our licensed psychologists and select a time slot
3️⃣ Select your payment method
4️⃣ Complete the payment
✅ You'll receive a booking confirmation!
Is the session completely confidential?+
Yes, 100%. Confidentiality is our top priority. No one will know you contacted us - not family, not friends. Everything stays between you and your specialist.
What payment methods are accepted?+
Multiple options: CIB, BaridiMob, Edahabia for Algeria residents. Visa, Mastercard, PayPal for those abroad. The app shows you available options.
How does a session work?+
Direct video call through the app. Duration 60 minutes. You just need a phone + internet + quiet place. Learn more on our mental health blog.
Can I book from outside Algeria?+
Yes! We have clients from France, Canada, Germany, UAE and more. Our specialists speak Darija, Arabic and French.
What devices can I book on?+
You can book directly from the website (nafsiaclinic.com) on any device. The app is available on Android (Google Play). iPhone app coming soon!